Store Policy

Slayz Bundles Boutique Hair Co LLC. we maintain a very high level of quality assurance. All of our hair is prepared and professionally packaged at our factory. Everything goes through a rigorous process to make sure you are receiving the best quality product possible. All hair orders are thoroughly inspected before shipping. It is our primary focus to make sure you are completely satisfied. Items may be exchanged under the following conditions:

Shipping & Processing

When placing an order please keep in mind that your billing and shipping address must match. We do not ship to unconfirmed address.

On High Demand Sale Promotion Processing can take anywhere from 7-14 business day.

All orders are processed and shipped within 2-7 business days. All packages are shipped via USPS. 

We do ship internationally. Shipping time normally takes 3-21 business days depending on the location and type of service requested.The buyer is responsible for custom fees.

Backorders

If an item is available on back order, please allow 7-21 business days for processing,excluding the Slayz Raw Luxury Hair Collection, Slayz Virgin Hair Collection, Brazilian Collection may need more time.

Returns/Refund Policy

Returns
Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a store credit or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:
Gift cards
Downloadable software products
Some health and personal care items

To complete your return, we require to fill out the return form an receipt or proof of purchase.

 

Return/Exchange Form


Any item that is returned more than 7 days after delivery
*It will not be able to be return

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your store credit.
If you are approved, then your refund will be processed, and a credit will automatically be applied to a gift card.

Late or missing refunds (if applicable)
If you haven’t received a gift card yet, first check your junk/spam folder.

If you’ve done all of this and you still have not received your gift card yet, please contact us at info@slayzbundlesboutique.com.

Sale items (if applicable)
Are Final Sale!!!!

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@slayzbundlesboutique.com and send your item to: 35 Heffron Drive Fairfield Ohio US 45014.


Shipping
To return your product, you should mail your product to: 35 Heffron Drive Fairfield Ohio US 45014

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.